Haunted Mansion Rules

Failure to comply with the rules may result in denied entry or expulsion from the attraction without refund.

  • The Haunted Manor is prohibited for children aged 6 and under.
  • The attraction is not recommended for children under 12 years old.
  • A parent or guardian’s signature and authorization are mandatory for participants under 16 years old.
  • Closed-toe shoes are strongly recommended.
  • Photos and videos are prohibited.
  • Flashlights, lights, cell phones, or any other light-emitting objects are prohibited during the experience.
  • Smoking, vaping, and the use of lighters are prohibited.
  • Running, pushing, or touching the sets, installations, or other participants is prohibited.
    • The attraction is not recommended for individuals with heart conditions, epilepsy, or pregnant women.
    • Anyone under the influence of alcohol or drugs will not be permitted to enter the attraction.
    • Alcoholic beverages are prohibited on the Haunted Manor grounds.
    • Complexe Atlantide is not responsible for lost or stolen items.
    • Complexe Atlantide is not responsible for accidents.
    • No refunds will be issued in the event of expulsion from or if a participant chooses to leave the attraction before completing the experience.

Failure to comply with the rules may result in denied entry or expulsion from the attraction without refund.